Participating in an Elluminate session…admin | November 5, 2009
Here there is the Elluminate_Live!_Participant_Quick_Reference_Guide_v95.
I would like to bring attention to the Audio side of it:
A good or bad experience in an AudioGraphic environment (aka WebConference) relies heavily on the participants Audio setup. Audio feedback is the most common issue, and external speakers are the killer.
Audio feedback happens when a sound loop exists between an audio input (e.g. microphone) and an audio output (e.g. loudspeaker). When it happens in a short distance, strong resonance effects result in the ‘high pitch’, squealing, screeching noise that burns our brains, but in the AudioGraphic communication platforms due to signal delays it results in ‘echos’ (most of the times).
A ‘good’ laptop comes with eliminators that do a good job cutting that loop, but not all… And desktops normally come with a basic Audio interface, with an external speakers/MIC setup that makes ‘The ECHO‘.
So, going in safe mode use –> Headphones. The echoing loop issue magically disappears.
Of course, the quality of the Headphone, plus the quality of the Audio interface, plus the quality of Internet connection results on the quality of our AudioGraphic experience, but at least we will not give a bad experience to other participants … lets call this ‘WebConference etiquette’.
Not saying that headphones are the recommended way, I’m saying that is the safest way, and is always a good backup to have them nearby in case things go wrong…